It’s a Bird. It’s a Plane. It’s the Police Responding to a 911 Call.

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If you call 911 to report an emergency, the odds are increasing that a drone will be the first unit sent to respond.

Just this week, police departments in Salem, New Hampshire; Gresham, Oregon; and Luverne, Alabama announced the purchase of drones. More than 1,500 departments across the country now use them, “mostly for search and rescue as well as to document crime scenes and chase suspects,” according to a February report in the MIT Technology Review. Some agencies, like the New York Police Department, are experimenting with other uses, like public safety warnings during emergencies. It’s a new space where regulations and safeguards appear to be lagging behind adoption.

The drones U.S. police are using are much more like the consumer-grade type you might find at a big box store, than multi-million dollar, higher-tech military drones. Generally, police drones don’t carry weapons and are used primarily for video surveillance. It is possible for small drones to deliver chemical irritants like tear gas, however, a technology that police in Israel have used against Palestinians.

Perhaps the most well-known police drone program in the country is run by the Chula Vista department in Southern California, which began its “drone as first responder” efforts in 2018. When 911 calls come in, the department routinely sends a drone first to assess what kind of human police response is necessary, if any. Most police drones are not used as first responders, it’s worth mentioning, but the approach is growing in popularity. In addition, the federal regulatory hurdles that limit such programs are likely to loosen in the near future.

According to data from the Chula Vista Police Department, it has sent drones to more than 16,000 calls in total, with an average response time of under two minutes. For reference, average response times using officers exceeded 20 minutes in 14 of 15 other departments included in a review by data analyst Jeff Asher earlier this year.

While drones don’t have the same capabilities as officers, the Chula Vista department and drone manufacturers say that their use can function as a de-escalation tactic. In one frequently cited example, 911 received a call about a man waving around a gun in front of a taco restaurant. A Chula Vista police drone arrived in 84 seconds, and before officers could make it onto the scene, the operator used the drone video to determine that the “gun” was actually a cigarette lighter.

“If they’d rushed into that with limited information about the call and he spun around because he’s scared of the cops and points the lighter at their general direction, we can see how easily that could become a tragedy,” a department official told the San Diego Union Tribune in 2020. Supporters also note that faster drone response times can aid investigations, and see the technology as a “force multiplier” that can help police address staffing shortages, and respond to potentially dangerous scenes without putting a human officer in danger.

Civil liberty advocates are less enchanted. In a report published on Thursday, American Civil Liberties Union Senior Policy Analyst Jay Stanley worries that these kinds of drone programs may normalize usage and “usher in an era of pervasive, suspicionless, mass aerial surveillance.” He notes far more invasive turns that police drone usage could take, including warrantless surveillance of specific people, crime “hotspots” or even whole neighborhoods or cities. Stanley wonders if drone usage won’t just become “another weapon in the war on drugs, in over-policing, in the targeting of Black, low-income and other vulnerable communities, and otherwise amplify the problems with the deeply broken U.S. criminal legal system.”

Many of the cities using drones in policing are doing so from so-called “real-time crime centers,” which are growing in popularity as well. These units function as centralized hubs to connect the various bits of surveillance and data that police collect from things like stationary cameras, drones, license plate readers and technology that listens for possible gunshots. Some centers can even integrate police body cameras and video from Ring doorbells at the homes of people who sign up.

Just what kind of transparency the public has into the kind of data these police efforts collect is still playing out. This week, a California appeals court agreed to hear a case brought by a journalist who filed a public records request for footage from the Chula Vista drone program. Art Castañares, publisher of La Prensa San Diego, asked for a month of video to “independently verify police officials’ assurances that they do not use the drones to spy on residents.”

The department denied his request, arguing that the video is “investigative” in nature and not subject to public records laws. The department does make drone flight path data public, along with the reason for the 911 calls that initiated the investigation. Over the past week, flights have been launched for reported robberies, domestic disturbances and assault, but also public indecency, welfare checks and “suspicious circumstances.”


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